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Yes I took my took in for all change and somebody in putting oil in my car and when I drove off my car Started making a ticking sound they had a tow truck come pick it Up from where I went and took it back to their Shop they did whatever they did to it and called me an...
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user31570203
user31570203

This isn't the 1st time they've blown motor mine or Over fill your car with 3 qt Of oil

1.0
#1193922
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Bought tires a year ago and had things stolen from cab of vehicle. After contacting store, with out getting help and leaving a review, received call from manager. Let them do a few rotations, staying with vehicle, then after an appointment at VA, went for rotation and...
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1.4
#1192125
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Big O Tires - Change 4 tires

I took my camaro to change the tire and said fix everything and when I went to pick the car and drive it my car pulling to left side and told them they are saying we don't care about alignment you need to go body shop wtf I spend about $1300 for my true and you guys saying we don't care you should take somewhere else if you can't fix the cars why did you touch my car
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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#1170344
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I called and told the guy that I had a groupon, scheduled brake service, had the service done, paid for it, asked to get a credit for the voucher and he said it was too late. He suggested more work, which I scheduled, had the service done, and he said he couldn't honor...
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1.0
I didn't like
  • Bad customer service
  • Trying to sell me stuff my vechicle does not need
#1156949
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Went in for an oil and filter change with a flier from Big O that included a tire rotation and lube. The end result was a 4 HOUR wait and the rotation/lube was never done. It took 18 minutes to get my car in after the previous car got off the rack. During the...
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1.5
I didn't like
  • Length of time of wait 4 hours and the attitude of management
#1155027
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On December 12, 2017 I walked into the Big O Tire store located on Dixie Hwy. As Opened the door, I was pleasantly greeted, Samantha the desk clerk. She was friendly and knowledgeable and was quick to offer me the best available deal for purchasing a set (4 each) tires...
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5.0
#1147028
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I bought 4 snow tires for my granddaughter's 2103 white Camry LE at the Kaysville, Utah Big O store. When she came to get her car, she was told that her All Season tires were in her trunk. When she got home she opened the trunk and there were no tires there. She called...
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I didn't like
  • Incompetent manager
  • Bad customer service
#1145062
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After I came to pick up my car, I checked the level as I always do after an oil change, and the oil was clearly not fresh oil. I went be into the store, told the manager, who swore they changed it, that he had personally watched it. I insisted it was not changed, so...
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1.0
#1140456
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On 11/17/2017 at the Big O store at 720 e baseline rd Phoenix Az, I stopped in to get 2 front tires and an alignment. Now Nick was super helpful and kind..tried to see if he could get me all four..but it wasn't affordable for me..and the service tech who changed my...
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1.3
#1133294
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Big O Tires - Tire repair

I took tire down to have a flat fixed and they said its not repairable i know better they just wanted a sale i went some were else and had it fixed
#1118116
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