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Big O Tires - Corprate was very helpful when the local franchise was not

The local store said they wouldnt do anything. Consumer support said that they are on top of it and i should hear back from them in 72 business hours
#1364217
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Left my car in the morning - with very cars there at the time. They said they didn't make appointments (except for oil changes????), their service is first come, first served. Came back 3 hours later, they had changed the 2 tires but hasn't done the alignment and...
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#1363068
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proud of my car Brian an extra set of rims and tires and towing to swap them out in my car they ended up saying that all for my sensors that were on my car were all bad except for one didn't call me to let me know that didn't call me let me know that the car was done...
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1.0
Arden Hills, Minnesota
#1357212
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Big O Tires - Big O Tire in Arden Hills kept my sensor

Well I haven't got ahold of him yet and he he lied to me and very rude on the phone and he didn't fix my car is worse than it was I need to talk to somebody that is above management and Arden Hills big old Tire very disappointed and I need my money back and I need my sensor is back they're$90 a piece
1.5
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
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#1357208
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Big O Tires - Undrivable car due to service

I took car in to get wheelbearing , now my tire wobbles and shakes bad
#1353410
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I made an appointment for an oil change at 4 pm I got there around 3:45 pm and they turned me away even tho I had an appointment , this is not the first time this location did this to me . And when I told them I had to get an oil change because I'm out of oil all they...
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1.5
#1350983
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Big O Tires - Delay of service

It has been 4 hrs. and still vehicle hasnt been serviced.
#1350339
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They are very professional. Loved the service until. The had my car there for 45 minuets min. Then here comes ARRON ELEVIER w his clip board. Tells me I need new front end bearings n repeatedly told me the cost as if I were stupid. I responded so roughly 500.00. Then...
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Anonymous
Anonymous

Never use an apostrophe to form a plural. If you have a lady on your left, and another on the right, the are ladies, not "lady's". The proper apostrophe would be placed as a p...

2.0
#1349014
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Was driving thru California and picked up a nail in San Jose. Took it into the Big O tire shop. Was told it would take 1 hour, ended up taking 3. Charged 30 dollars. Although the leak is slower, still have a problem. They also failed to put the cap back on the stem....
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#1347384
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Big O Tires - *** UP SERVICE

Bad *** customer service and wrong information given to customer. Wait time was falsely promised. Management unprofessional and not wanting to honor what was said over the phone and very rude and not attentive to other customers.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1338935
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