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Contact Big O Tires Customer Service

How to Reach a Person at Big O Tires

Verified Contact Information

Toll-Free Number:

  • 1-800-321-2446
Call Now
Send Message

Customer Service:

  • 1-866-834-2652
  • 1-833-219-8580

Media:

  • 1-866-649-8473

Media:

crm@tbccorp.com
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socialmedia_bigo@tbccorp.com
web@tbccorp.com

Big O Tires Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Big O Tires Phone Number
1 (800) 321-2446
Average Hold Time
00:00:31
Average Calls duration
4 minutes
Most Popular Big O Tires Email Address
socialmedia_bigo@tbccorp.com
Big O Tires Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Big O Tires?

Big O Tires customer service phone number is 800-321-2446. Besides this toll-free line, customers can also call the company at 866-834-2652 and 833-219-8580. If you want to share your experience with the Big O Tires customer service or need any assistance, call one of these lines.

While there is no Big O Tires email address for general customer support, you can contact the company via website. To do that, click the “Customer Service” button in the upper left corner of the page. To fill out the “Customer Contact Form” provide the following information: subject of your message, your name, email, phone number, ZIP code, and other additional details such as date of service and invoice # or estimate #. Once you submit your request, it will be forwarded directly to the Big O Tires customer service department.

The company is headquartered in Palm Beach. Big O Tires address is 4280 Professional Center Dr Ste 400, West Palm Beach, Florida, 33410. Along with that it has over 450 locations in 25 states including Idaho, Montana, Texas, Colorado, and many more.

The company allows consumers to contact their customer service department via website. To do that, go to the Big O Tires website and click the “Contact Us” button in the upper left corner of the page. After that you will see an online request form to fill out.

As the company has over 450 locations in 25 states, Big O Tires hours may differ depending on location. To find out hours of operation of a particular location, check out the “Request appointment” page. To do that, click the “Request appointment” button in the upper right corner of the page and select your location. You will be offered a full list of the nearest Big O Tires stations along with their contact details.

PissedConsumer Club

Contact Information

Big O Tires Website:

Big O Tires Help Center:

Corporate Office Address:

Big O Tires, LLC
12650 E. Briarwood Ave., Ste 2-D
Centennial, Colorado 80112
United States

Other Info (opening hours):


Other Location:

4280 Professional Center Drive, Suite 400,

Palm Beach Gardens, FL 33410, US

More contact details

Why Customers Call Big O Tires?

Top Reasons of Customers Calls

  • Product/ Service 24%
  • Customer Inquiries & Issues 23%
  • Payments and Charges 13%
  • Staff 12%
  • Request for Information 11%
  • Cards 5%
  • Account 4%
  • Return/ Replace 3%
  • Employment 2%
  • Refund 1%
  • Activation/ Cancellation <1%
  • Shipping and Delivery <1%
  • Website/ Application <1%
  • Claims & Legal Issues <1%

Product/ Service

24%
  • "Warranty repair outside 75 miles"
  • "Upset with a store"
  • "Unneeded repairs"

Customer Inquiries & Issues

23%
  • "Financing issues"
  • "Furious"
  • "Big o management ruined vehicle"

Payments and Charges

13%
  • "Charges unnecessary"
  • "Need to make sure my credit card is shipped to the proper address"
  • "Make payment"

Staff

12%
  • "Bad customer service"
  • "Customer service"
  • "Very poor service / damage to vehicle"

Request for Information

11%
  • "Requesting documentation"
  • "Check my credit balance"
  • "Been an hour an half since my appointment time"

Cards

5%
  • "Lost card"
  • "Credit card"
  • "Credit card not working"

Account

4%
  • "this account is supposed to be automatic draft you sent me a bill with a $30.00 fee on it I need to speak to someone ."
  • "Ck mybalance"
  • "Destroyed cable that unlocks hood on car"

Return/ Replace

3%
  • "Bad replacement."
  • "My car is messed up from oil change"
  • "Isssues with oil change"

Employment

2%
  • "Paystub"
  • "My w2s"
  • "I need a copy of my w2 form"

Refund

1%
  • "I want to make sure I get my refund and I have a complaint about a store."
  • "Can't refund me the instant savings I was supposed to get"
  • "Haven't received refund on returned tool rental"

Activation/ Cancellation

<1%
  • "Need to cancel a credit card."
  • "Cancel account"
  • "Having a problem canceling the road hazard plan"

Shipping and Delivery

<1%
  • "Mother had i issues at one of your locations"
  • "I have a knotted tire that I just bought from yall brand new. The *** at the *** location was willing to help me out and swap out the tire thing is I don't live around *** area so he told me to take it to my local big ol tire retalir"
  • "Because I have both tires with warranty on them and a head of blowout on one of the tires now they want me to pay because they said I didn't get the tires rotated. They should've told me when I brought it in that it needed rotating."

Website/ Application

<1%
  • "What bigo is not download in my phone"
  • "Store not opening"

Claims & Legal Issues

<1%
  • "Claims"

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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