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1.5 Based on 43 reviews
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Upon arriving at the shop, they had the tires that I called about waiting for me. YAY ! They then begin to tell me the cost is almost $200 more (We can do the alignment and then Full service package and we can fill them with nitrogen and then we can upsell you anything else) after declining that we went on. I see the Tech go for my car (the service bays are right directly behind the waiting area) decide he had to take my car for a spin around... Read more

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Big O TIres fixed my car after an car accident and after 4 months I started having problems with my car and returned it back to Big O Tires. They couldn't do yje work on my car and aend me to anotjer shop close by and they asked me who was tjey last shop workinh on my car. I inform them it was Big O Tires and the man called Big O Tires. He then inform me that this should have be replaced when Big O Tires worked on my car and now its worse and... Read more

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First of all the lady at the counter didn't even look at me, she was on cell phone the whole time. Then told me I would have to wait one hour for a tire rotation because their team is performing to oil changes. I'm afraid you couldn't pay me to come back to this place. This was your Altoona Iowa location. 2:20pm today

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On 6/17/2016 my car received an oil change and oil filter replacement at the store on 165 Van Ness Ave . On 6/22/2016 the oil filter that they had installed fell out of my vehicle as I was driving. The engine of my vehicle overheated and seized up, causing damage to the engine. After having my vehicle towed to a mechanic, who assessed that my engine was critically damaged from the overheating caused by the oil filter coming off, I called the... Read more

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Worst place I could have taken my truck this place said they could fix what they broke and now I'm back for the same problem

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so upset with big o in eaglevail...three employees all guaranteed the same one hundred dollar off my set of four bf goodrich all terrain tires... got two last thursday.. with promise of sales deal. ...came back in today(tuesday) and all three employees are denying sales promise...going on yelp next.. people need to know where the scamers are

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Bought my father 4 new wheels and tires for his birthday. Took them to our local Big O tires at 9am to have them mounted and balanced. 5 hours later they had finished, two of the tires were on the wrong way, the wheels were scratched, and they forgot to unmount the old wheels and tires like was asked of them. I made a call at 9am to the store and requested that everything be done nicely since it was a birthday gift. Yet the result as explained... Read more

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First of all, the whole staff is rude, arrogant, and in serious need an attitude adjustment ! Second, the *** kid installers never seen a motor home in their life, and IMO, shouldn't be installing tires on a wheelbarrow, let alone even think about installing on a motor home. You won't read this anyway, so I shortened it up by 2 pages ! The sales guy did not call me when the 2nd set of tires came in,.. like he said he was going to do, and then... Read more

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Awful experience tire weights were falling off and they didnt remove the old weight residue. Not to mention they repalced my custom metal caps with old plastic caps. I trusted my car and the safety of my family with Big O Tire after this experience I would not recommend this business EVER

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I had 5 new commodores put on my 5th in fall 2015 and drove them to Florida with no problems. drove may 2016 from Fl to NY and had 4 of them blow out. I mean the loud {BLAM} blow outs,, they were all checked prior to leaving and presure was adjusted if off. ,, after the first 2 blew I had the axles checked for aligment and all was good. the 5th seats even and flat. due to the bad feeling I had, I bought more spares and glad I was,,, lol,,, blew... Read more

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