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1.5 Based on 46 reviews
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  • Customers like
    • Kind people 1
  • Customers don't like
    • Service 7
    • Attitude 3
    • Do not like them at all 3
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Ive always used Big O for my tires, but ive noted that you must watch out for body damage, particularly if they are busy. These people just do not care about classical collectable car body conditions. Its one thing to ding up an accord or a camry but a Mercedes is different. These arent cheap throw away cars. I noted that there were three scratches right next to the areas they were working on the tires and the area of the lift. There was brand... Read more

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Went to Big O Tires at Power and Baseline in Mesa....just wanted an oil change and our tires rotated on our second car. I explained to the "mechanic"/salesman that we don't drive this car very often but were planning a short trip with it next week. He went out to check the car and told us our tires in the front were dry rotting. We reluctantly agreed to purchase a new set of tires. Soon after leaving the store we received a phone call from... Read more

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Do not go to one in altoona iowa. Sheisters. Takes several hours to get a set of tires put on you will be missing parts from vehicle and a lot of talking on personal and business phone. A lot more talk than work. They do not drive customers cars carefully. They appear to only care about money wanting to upsell this or that. Dont leave your vehicle unattended. Take it to urbandale they have better reviews. The attorney general and bbb might get... Read more

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how to lose customers. 1. be understaffed 2. take phone calls before waiting customers this is after 2 dealers. Scripps Ranch and Poway

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Big O Tires - WASTE of TIME lack of Care
1 of 4

4 times I go in cause they can't balance my tires, then it's a bent rim, then it's the tires and those are sent away for eval. Never called back always had to call and then after many months of effort I am told there is nothing they can do and that there is no way it could be there fault even though the car was not having the issue when I took it in the first time. Unbelievably I find out the cause by taking it to another store Peerless and... Read more

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Upon arriving at the shop, they had the tires that I called about waiting for me. YAY ! They then begin to tell me the cost is almost $200 more (We can do the alignment and then Full service package and we can fill them with nitrogen and then we can upsell you anything else) after declining that we went on. I see the Tech go for my car (the service bays are right directly behind the waiting area) decide he had to take my car for a spin around... Read more

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Big O TIres fixed my car after an car accident and after 4 months I started having problems with my car and returned it back to Big O Tires. They couldn't do yje work on my car and aend me to anotjer shop close by and they asked me who was tjey last shop workinh on my car. I inform them it was Big O Tires and the man called Big O Tires. He then inform me that this should have be replaced when Big O Tires worked on my car and now its worse and... Read more

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First of all the lady at the counter didn't even look at me, she was on cell phone the whole time. Then told me I would have to wait one hour for a tire rotation because their team is performing to oil changes. I'm afraid you couldn't pay me to come back to this place. This was your Altoona Iowa location. 2:20pm today

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On 6/17/2016 my car received an oil change and oil filter replacement at the store on 165 Van Ness Ave . On 6/22/2016 the oil filter that they had installed fell out of my vehicle as I was driving. The engine of my vehicle overheated and seized up, causing damage to the engine. After having my vehicle towed to a mechanic, who assessed that my engine was critically damaged from the overheating caused by the oil filter coming off, I called the... Read more

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Worst place I could have taken my truck this place said they could fix what they broke and now I'm back for the same problem

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