1.1
  • Service5 votes
  • Attitude3 votes
  • Was intimidated2 votes
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  • Apr 18
  • Service Centers and Customer Services
  • Mustang, Oklahoma
  • Tire Balancing
  • 1
  • 1
  • 14
  • REVIEW RATING 3/5

Jeez. I went in for an oil change, alignment, rotation and balance and lo and behold they screwed up my balance. Driving down the highway my steering wheel starts vibrating, then goes away then further down the road it does it again. This went on for miles. So when I get back home I have to take it to a mechanic and get another balance. Everything was fine before I took it to Big O Tires in... Read more

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  • Apr 13
  • Service Centers and Customer Services
  • Springdale, Arkansas
  • Brake Repair
  • 16
  • REVIEW RATING 4/5

I brought my truck in for rear brakes, I put an item in the bed before I right before I dropped it off and the rear bumper was not damaged. I waited in the lounge until the work was completed and returned to work. 5 minutes later and employee told me there was damage to my rear bumper. I talked with a manager at the Big O Tire store in Springdale, AR and he told me to get estimates. ... Read more

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  • Apr 05
  • Service Centers and Customer Services
  • West Jordan, Utah
  • Tires
  • 28
  • REVIEW RATING 4/5

On April 2, 2015, I brought my car there for safety and emission check. The shop said the car's tie rod ends should be fixed (including alignments and tire rotation). Two days afterward, I found my car pulling to right when running. Thus, I brought it to the shop again. The staff said it would take about 1 hour to finish. I waited for about 1.5 hours, and asked the staff what happened. He said it... Read more

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  • Mar 26
  • Service Centers and Customer Services
  • Aurora, Colorado
  • Tires
  • 14
  • REVIEW RATING 4/5

I went to get tires at Big O Tires off Mason in Fort Collins and left very unsatisfied. i had been there 3 times to get my new tires on. Each time waited at least an hour to two hours (even though each time they told me a half hour wait). They ordered my tires in the wrong size at first and ruined one of my back tires when changing them before realizing the tires they ordered were too small. I... Read more

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  • Mar 19
  • Service Centers and Customer Services
  • San Diego, California
  • Tire Repair
  • 31
  • REVIEW RATING 4/5

I went to the pacific beach Big O tires to get a roofing nail in my tire plugged. Immediately, I was told that is in the "no repair zone" and that the scuffs from parking would tear the tire to pieces if they put it on the machine. My only option $600 for new tires. When I informed him that I was hobby mechanic, and there was no damage to the side wall and that nail was just outside center of the... Read more

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  • Mar 19
  • Service Centers and Customer Services
  • Oklahoma City, Oklahoma
  • Tire Alignment
  • 30
  • REVIEW RATING 3/5

I went to Big O Tires in Mustang, Oklahoma to get an oil change, tire balance and rotation under warranty and a alignment which I previously paid for alignments for 3 years. I'd figure $40 at the most. Said it would take a hour and a half. A hour a 15 minutes later one of the service writers came out with a piece of paper and on it was 1004. I wondered what that was. He then told me my power... Read more

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  • Mar 17
  • Service Centers and Customer Services
  • Rolla, Missouri
  • Water Pump Repair
  • 23
  • REVIEW RATING 4/5

I had this Big O Tires service my vehicle since I purchased it. I previously had a water pump installed by their technicians. Quite a while after I noticed what looked to be coolant seeping from the water pump so I returned the vehicle to Big O for inspection. They assured me it was not the water pump, but that my intake gasket had failed. They assured me this was not a problem to drive with... Read more

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  • Mar 08
  • Service Centers and Customer Services
  • San Tan Valley, Arizona
  • Car Inspection
  • 30
  • REVIEW RATING 4/5

To whom it may concern, I came into your hunt highway store on fri to make an appointment for sun (since this was all that was available) I made it for 10am to do a 19 point inspection on my brand new car (as needed for UBER) I came a little before 10am and was told I needed to bring 19 pt inspection sheet, so I ran home and printed one out and came back, as I also had 11am appt spot in my name,... Read more

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  • Mar 02
  • Service Centers and Customer Services
  • Bellevue, Washington
  • Tire Repair
  • 15
  • REVIEW RATING 4/5

I took my brand new car with custom rims and tires to Big O tires to have a flat repaired and got my car back with busted stems so my center caps on my rims were hanging by a thread the manager clint was a total *** head and told me he WASN'T even suppost to work on modified tires,even though they advertise that they SPECIALIZE in working on them.told me he couldn't help me anymore because of the... Read more

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I reay enjoy coming to big o tires in american fork, always honest and friendly workers. Add comment

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