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    • Service 6
    • Attitude 3
    • Was intimidated 2

Today I had tires put on my truck at Big O tire in the meantime when I came home before the job is done they call me and said I needed brakes within 15 minutes after I left the shop pretty questionable anyways the give me a quote and I say go ahead and do it bad mistake I come to find out when I came home I called around for parts for the prices of the brakes they were $300 they charge me almost... Read more

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We are staying in our 5th wheel near Maricopa. We wanted to get new tires on our 5th wheel. While they had the tires off, they inspected the brakes. They found that the brake seals were leaking. There was grease all over the magnets and pads and drums. They told us that the drums were scored and should be replaced and the whole backing plate had to be replaced since the brake pads and magnets are... Read more

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Big Oso call tire text busted the air pressure monitor sensor on my tires now the manager won't call me back as he said he would do is always out of the office when I go in and in general no good at his word they need new management that's bigger in Thatcher Arizona don't go there Read more

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Big O on Gilbert Road in Chandler Arizona lost my wheel lock lug nut key, stole a roll of quarters out of my glove box, forgot to replace one of the lugs, and had us come in three times telling us that they would fix the problem, but didn't. You can't believe a word they say. The manager told us that he ordered the missing part, but he didn't. We finally had to go to a car dealer and buy the... Read more

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I have been a very long time customer of Big O as matter of fact I have bought tires from Joe Armenta in Grand Junction for over 20 years up until 10 years ago when I moved he was an awesome customer service agent. I will be going back to the Fort Collins Big O for the better service then the Loveland Big O Add comment

I have been doing business with Big O tires for years and I have been happy with their service and their prices were competitive. NOt ANYMORE!!!!!! That has suddenly stopped. They are now continuously trying to sell me things that my vehicle DOES NOT NEED to inflate the total cost. I think they call this lying. Very Unscrupulous indeed. To make me point about inflated prices. The Big O sales ... Read more

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Our vehicles temp gauge recently stopped working and with having a newborn we knew we had to have it fixed immediately. We headed over to Big O on labor day and they suggested that we needed a new coolant temperature sensor. We had them go ahead and perform the service to our vehicle which totaled $115.63. When we picked up our suv our temp gauge was still broken! My husband asked if they had... Read more

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Took our car in for tire rotation (Thatcher, Az.) & they couldn't get lug bolt back in & sent us home with 4 out of 5 saying it's safe. Sometime later on I- 10 traveling from Tucson to Wilcox, AZ the wheel came off front left. Thankfully we got stopped w/o death or injury to ourselves or any others. We went back to Big O and told them what happened, after much conversation we were left... Read more

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location of Big O tire 16880 W. Waddell Rd Surprise AZ 85388 Made appointment 8.26.15 the day before for 10:00 when got there exactly at 10:00AM on the appointment day the service writer told me he does not have my appointment for 10:00AM. He told me that he change the oil at 11:00AM I said OK. When come home after the oil change the following day after left the car overnight to cool down check... Read more

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They smashed the rear end of my son's van and denying all responsibility taking them to court cottonwood AZ Ed you suck never will return to big O lost all of my business !!!! this guy blows !!!! Add comment

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