Big O Tires Complaints and Reviews

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Big O Tires
Main address: 80112 Centennial CO
1-800-321-2446, 1-866-834-2652, , http://www.bigotires.com/Contact%20Us
  • 119+5 mobile complaints
  • $42.7K claimed losses
  • $344 average
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  • 21 hours ago
  • Equipment
  • Tooele, Utah
  • 3

I recently (3 months) purchased a set of tires for my Jeep Commander at the Tooele location. I was very pleased with my purchase until my wife went to fill up her tire with a low air warning. She noticed the top of the valve stem was busted off, where the threads were, and she took it in to the Tooele location to have them look at it. She is pregnant and took our other kids with her to the store... Read more

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  • Aug 11
  • Service Centers and Customer Services
  • Fuel Pump Repair
  • 22

Hi my name is kyle wall I work at big o tires here in flagstaff my store is wounderful but the store down in phoenix az off of 67th and bell road i had a fuel pump started going out on me so i notify my store were I had it install and under warrnety they said just have one of the store just fixed it the owner didn't care for and charged me 95 dollors in hour so just for them to install a new fuel... Read more

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Where do I begin we have had our car here so often it almost finds it's way solo and nothing ever is done correctly or in the time they say it will take as I'm sitting here writing after waiting 6 hours was told it would take 3 hours they still are not finished don't *** this is bad specially when the work is not right we won't be back nice way to spend my Saturday Add comment

  • Jul 24
  • Service Centers and Customer Services
  • Car Air Conditioner
  • 30

I brought in my car for service and asked them to do a visual on my air conditiong big O suggested i have my system evacuated and recharched it has never been serviced since i owned the car so i thought why not. Two hundred dollars later i picked up my car and figured it would be ok for the reat of the summer, a month later it quit i took it back and all the freon had leaked out and now they are... Read more

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  • Jul 19
  • Service Centers and Customer Services
  • Maricopa, Arizona
  • Air Conditioner Repair
  • 17

How can you pay $600 to have your air conditioner diagnosed and fixed in May and in July you experience the same problem. Big O Tires in Maricopa said even though it's the same issue, it's a different problem and now it will cost another $741. I say Big O Tires in Maricopa Az never fixed it the right way the first time. The Big O Tire Manager is taking no accountability and even used a ridiculous... Read more

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They said they put in synthetic blend oil but when I got in the car the sticker said it was regular oil. When I called the store they tried to say it was a mistake to check "regular" on the sticker but after a minute Daniel said it was actually regular but their regular oil had synthetic in it??? I feel I was lied to. Plus I made an appointment and half an hour after they still have not taken my... Add comment

  • Jul 10
  • Service Centers and Customer Services
  • Leitchfield, Kentucky
  • Double Charge
  • 15

BROUGHT MY OWN OIL AND FILTER FOR OIL CHANGE-6 QUARTS. THANK GOODNESS I WAS WATCHING. THEY ONLY PUT IN 4.5 QUARTS, AND TOOK PARTS OFF THE BOTTOM TO GET TO THE FILTER WHICH COMES OFF FROM THE TOP. I HOPE THEY PUT THE PARTS BACK CORRECTLY. A DOUBLE CHARGE OF 64.00 ON THE NEW TIRES. THEY DID REFUND THE 64.00 AFTER I CAUGHT IT. HOW MANY DO NOT CATCH THE MISTAKE. PROCEED WITH CAUTION, AND WATCH THEM... Read more

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  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Unreliable Service
  • 1
  • 10

DO NOT TRUST THESE @**! Read more

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How many times do you have to talk to people to get damage done to your car fixed? Big-O-Tires are not for the customer, THEY are just out for themselves. Go to *** is the attitude I got all the way to Corporate in Florida. Add comment

  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Car Damage Repair
  • 20

I took my car in for tires on July 2, 2014. Went back the next day for a tunup. My cars headliner was torn at the back window area. The car was in the shop when I saw the damage. They said that it was not their problem because nobody had been in the backseat. I showed the damage to a management before I left. Called the Corporate office and my insurance company. REFUSED to fix damage, offered me... Read more

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