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    • Service 7
    • Attitude 3
    • Do not like them at all 3

If u think u had a bad day yesterday, this will make u feel better .... on the way to Puppy Class, we stopped to get a drink. When we got out of the truck, we heard a loud hissing sound. Turns out, I had a good gash on the side wall of my rear passenger tire. I made it to 1st tire place(Fletchers), but they had just closed and informed me they could not turn on the air hose equipment. They did, however, put a lot of air into my tire (with... Read more

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Twice I went to them for two different things. This last one they were supposed to have balanced my tires a week ago. I went back and just left and all four tires were very out of balance. I had to stand and watch to make sure they did the job this time. Because they were so out of balance it means when I went in a couple months ago they didn't do the job then either. One thing I will say, if you catch them then they will finally do the job and... Read more

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Big O Southwest Utah and Mesquite Nevada franchises promotions are based on prices that have been jacked up before the sales promotion takes effect. You might believe you are getting a good deal but check with the reputable franchisees in Las Vegas before buying. here is an example: 265/70/17 E Las Vegas franchises quoted prices same as Utah and Mesquite franchisees on single tire $ 199 plus balance and tax. Current promotional deal is 230... Read more

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In May of 2013, I purchased a set of Goodyear Wrangler Silent Armor Pro Series LT26575R16, load range E, from Big O Tires at 4329 W. Craig Road, NLV NV 89030. Big O charged me for all warranties and associated fees. As of April of 2016, I have less than 16,000 miles on the tires. Excessive vibration lead me back to Big O on Rancho (4520 N Rancho Dr, Las Vegas, NV 89130 Phone:(702) 656-7499) since the store on Craig Rd had closed. I had... Read more

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Big O, Big No! If you don't read the whole review just remember my saying when purchasing new tires. It's easy to get good ratings when there are no issues, however when we purchased tires for my wife's Nissan van the sales person was very helpful. He sold us the best tire Big O had to offer with their best warranty (65 K miles). We spent just under $800.00 for all 4 tires. 1 year later my wife took the car into Big O as it was shaking so... Read more

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We just left Big O on Silverbell. Owner Andrew Perez refused to honor his 14.95 coupon deal and refused to rotate the tires because "tires were bad." I feel that he was simply trying to sell us tires and that he also wanted to sell us a 350.00 water pump. We won't go back and I will be filing a complaint with Better Business Bureau. Add comment

Today I had tires put on my truck at Big O tire in the meantime when I came home before the job is done they call me and said I needed brakes within 15 minutes after I left the shop pretty questionable anyways the give me a quote and I say go ahead and do it bad mistake I come to find out when I came home I called around for parts for the prices of the brakes they were $300 they charge me almost $900 unacceptable this is ridiculous I know they... Read more

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Resolved

We are staying in our 5th wheel near Maricopa. We wanted to get new tires on our 5th wheel. While they had the tires off, they inspected the brakes. They found that the brake seals were leaking. There was grease all over the magnets and pads and drums. They told us that the drums were scored and should be replaced and the whole backing plate had to be replaced since the brake pads and magnets are all part of it. I'm not bothered by the backing... Read more

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Big Oso call tire text busted the air pressure monitor sensor on my tires now the manager won't call me back as he said he would do is always out of the office when I go in and in general no good at his word they need new management that's bigger in Thatcher Arizona don't go there Read more

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Big O on Gilbert Road in Chandler Arizona lost my wheel lock lug nut key, stole a roll of quarters out of my glove box, forgot to replace one of the lugs, and had us come in three times telling us that they would fix the problem, but didn't. You can't believe a word they say. The manager told us that he ordered the missing part, but he didn't. We finally had to go to a car dealer and buy the missing part ourselves. Also when I came in and got a... Read more

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