1.1
  • Service3 votes
  • Attitude1 votes
  • Damage to my car1 votes
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  • Jan 04
  • Service Centers and Customer Services
  • Loveland, Colorado
  • Brakes Repair
  • 27
  • REVIEW RATING 4/5

mo fo's! at big o that cleaned my brakes and supposedly inspected and adjusted, them caused my brakes to fail resulting in t-boning a car last Nov. have stooped to an all time slimeball mechanic move by not standing by a second set of brakes that they supposedly warranty for 12 months! yup. failed again. and this time since I refused the BBB's complaint and the managers *** bag reply to the... Read more

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  • Dec 31, 2014
  • Service Centers and Customer Services
  • Branson, Missouri
  • Radiator Hose Replacement
  • 13
  • REVIEW RATING 3/5

Simple radiator hose replacement on Ford F150 ran up to $350.00 alone, plus other separately billed work on front end. The 350.00 was for 2 hoses and labor to replace them only. Beware,....get virtually everything in writing upfront. Thought these people were straight shooters but they are shysters. We have bought tires from them (Michelin) and the pricing wasn't cheap but wasn't out of line... Read more

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  • Dec 06, 2014
  • Service Centers and Customer Services
  • Tempe, Arizona
  • Tension Rod Replacement
  • 15
  • REVIEW RATING 4/5

I took my car to the Tempe, AZ location at 8am to get the tension rod replaced on my 2004 Chevy Cavalier. It is now 1:30pm and I still don't have my car back. A job they told me would only take 2 hours to and COSTS me $300+. Every time I call they tell me a different thing. Rule of thumb, don't get a ride home and leave your car there. Stay there and keep bugging them until they get your work... Read more

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  • Dec 04, 2014
  • Service Centers and Customer Services
  • San Leandro, California
  • Tires
  • 31
  • REVIEW RATING 4/5

I bought 4 new tires from big-o and have had nothing but problems. Right from the start 2 tires would go flat. I took it back and they said my air pressure sensors were bad and they were 69 dollars each. After that I took it home two blocks away and parked it. The next morning I go out to find my tire flat. I take it back and they tell me they would call when they had it fixed. Well when closing... Read more

Was this review helpful? 0 0

Got to Big O tires at 7am and was told it would be no more than 5 hour wait to have studded snow tires put on. Still waiting over 7 1/2 hours and my vehicle is not even in the bay yet! They said it will be at least 45 minutes once it is in the bay. Come on! Add comment

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  • Nov 11, 2014
  • Service Centers and Customer Services
  • Sedona, Arizona
  • Tire Repair
  • 349
  • REVIEW RATING 5/5
Big O Tires - Personal truck damaged by employee at Big O Tire Franchise in Sedona, Arizona
1 of 4

I took a flat tire for repair to the Big O Tire franchise in Sedona, Arizona on Oct. 15, 2014. I was instructed to park my F-250 Ford truck at a specific location, but then no one helped me. I waited for over 30 minutes and the started some of the work myself. Finally, an employee came to help me, but he placed the jack he was using improperly on my truck and when he raised the truck only the... Read more

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  • Oct 12, 2014
  • Service Centers and Customer Services
  • Phoenix, Arizona
  • Oil Change
  • 1
  • 1
  • 87
  • REVIEW RATING 4/5

I went for an oil change and tire rotation to the S. Phoenix location. When the vehicle was completed and presented to me I notice the tires had not been rotated. I asked if the tires were rotated and was told " your tires are too low to rotate, we measured them at 2/32nds of remaining tread." I looked at the tires and just walked away....I really did not want to get into a major argument with... Read more

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  • Oct 10, 2014
  • Service Centers and Customer Services
  • Phoenix, Arizona
  • Tire Service
  • 48
  • REVIEW RATING 3/5

Went to big o tires with a tire service issue. They said a part needed to be ordered and they would call us when the part came in. After a few days we did not get a call so we called them. They said the part was never ordered and they would put a rush on it and again said they would call us when the part came in. Days went by and again no call. We called them and they said they had the part... Read more

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  • Sep 19, 2014
  • Service Centers and Customer Services
  • American Fork, Utah
  • Tires Warranty
  • 102
  • REVIEW RATING 4/5

I bought new tires from this business on 06/09/2012 with a warranty. On 08/03/2014 my wife ran over something in the road and the right front tire developed a slow loss of air pressure, so we parked the car until the next day. The next day I had my parents take my car to this business to get the tire repaired. They told my dad the tire was unserviceable and that I had no warranty and that since... Read more

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  • Sep 14, 2014
  • Service Centers and Customer Services
  • Truck Brakes
  • 56
  • REVIEW RATING 4/5

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new rotors, basic adjustment. I picked up my truck at 4:30. At 6 I was unable to stop and ran into the back of another car. I had my truck towed to another shop where they found air in the brake lines and a brake pressure proportioning valve that was improperly set. Bruce, the... Read more

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