Big O Tires Complaints and Reviews

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Big O Tires
Main address: 80112 Centennial CO
1-800-321-2446, 1-866-834-2652, , http://www.bigotires.com/Contact%20Us
  • 117+4 mobile complaints
  • $42.6K claimed losses
  • $352 average
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  • Jul 24
  • Service Centers and Customer Services
  • Car Air Conditioner
  • 6

I brought in my car for service and asked them to do a visual on my air conditiong big O suggested i have my system evacuated and recharched it has never been serviced since i owned the car so i thought why not. Two hundred dollars later i picked up my car and figured it would be ok for the reat of the summer, a month later it quit i took it back and all the freon had leaked out and now they are... Read more

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  • Jul 19
  • Service Centers and Customer Services
  • Maricopa, Arizona
  • Air Conditioner Repair
  • 6

How can you pay $600 to have your air conditioner diagnosed and fixed in May and in July you experience the same problem. Big O Tires in Maricopa said even though it's the same issue, it's a different problem and now it will cost another $741. I say Big O Tires in Maricopa Az never fixed it the right way the first time. The Big O Tire Manager is taking no accountability and even used a ridiculous... Read more

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They said they put in synthetic blend oil but when I got in the car the sticker said it was regular oil. When I called the store they tried to say it was a mistake to check "regular" on the sticker but after a minute Daniel said it was actually regular but their regular oil had synthetic in it??? I feel I was lied to. Plus I made an appointment and half an hour after they still have not taken my... Add comment

  • Jul 10
  • Service Centers and Customer Services
  • Leitchfield, Kentucky
  • Double Charge
  • 7

BROUGHT MY OWN OIL AND FILTER FOR OIL CHANGE-6 QUARTS. THANK GOODNESS I WAS WATCHING. THEY ONLY PUT IN 4.5 QUARTS, AND TOOK PARTS OFF THE BOTTOM TO GET TO THE FILTER WHICH COMES OFF FROM THE TOP. I HOPE THEY PUT THE PARTS BACK CORRECTLY. A DOUBLE CHARGE OF 64.00 ON THE NEW TIRES. THEY DID REFUND THE 64.00 AFTER I CAUGHT IT. HOW MANY DO NOT CATCH THE MISTAKE. PROCEED WITH CAUTION, AND WATCH THEM... Read more

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  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Unreliable Service
  • 1
  • 3

DO NOT TRUST THESE @**! Read more

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How many times do you have to talk to people to get damage done to your car fixed? Big-O-Tires are not for the customer, THEY are just out for themselves. Go to *** is the attitude I got all the way to Corporate in Florida. Add comment

  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Car Damage Repair
  • 6

I took my car in for tires on July 2, 2014. Went back the next day for a tunup. My cars headliner was torn at the back window area. The car was in the shop when I saw the damage. They said that it was not their problem because nobody had been in the backseat. I showed the damage to a management before I left. Called the Corporate office and my insurance company. REFUSED to fix damage, offered me... Read more

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  • Jul 02
  • Advertisements and Cons
  • American Fork, Utah
  • Dishonest Employees
  • 16

On the 28th of June 2014 Sales man Al Marinez "Big O Tires" showed me tires with name Aspen that would fit my car. I ask him if this was a Cooper tire and he stated that this was made by Cooper. He stated this without any hesitation that this Aspen tire was manufactured by Cooper. My intention was to buy a Cooper not another brand but he convinced me that Aspen were made by Cooper. His... Read more

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  • Jul 01
  • Service Centers and Customer Services
  • Orem, Utah
  • Unprofessional Alignment
  • 11

I got 4 new tires and an alignment late summer of '13. The alignment was not done right as was evidenced 4 months later when the front tires BOTH began to show wear on the inside of the tread. That's a camber adjustment. I got a song and dance about the toe in and loose parts. It went on and on. I replaced the parts and took it back. NOW they tell me the camber is at its adjustment limits. If... Read more

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  • Jun 29
  • Service Centers and Customer Services
  • Queen Creek, Arizona
  • Auto Repair
  • 1
  • 15

On Saturday 28 June 2014 I visited the big o tire franchise store located at: 1360 E Hunt Hwy, Queen Creek because my vehicle (99 VW Jetta) had a fluid leak of some sort which I wanted located and repaired. At approximately 4PM on Saturday I was contacted by James (store manager) and informed while conducting the repair a separate part was broken by their technician and that he had located the... Read more

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