Big O Tires Complaints and Reviews

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Big O Tires
Main address: 80112 Centennial CO
1-800-321-2446, 1-866-834-2652, , http://www.bigotires.com/Contact%20Us
  • 122+5 mobile complaints
  • $49.1K claimed losses
  • $387 average
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  • Sep 14
  • Service Centers and Customer Services
  • Truck Brakes
  • 18

I took my tuck in to the Big O at 11251 Bridgeport Richmond BC to have my brakes ready for fall/winter, new pads new rotors, basic adjustment. I picked up my truck at 4:30. At 6 I was unable to stop and ran into the back of another car. I had my truck towed to another shop where they found air in the brake lines and a brake pressure proportioning valve that was improperly set. Bruce, the... Read more

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  • Sep 05
  • Service Centers and Customer Services
  • Miami, Florida
  • Shocks
  • 23

Whent to Big O tires got shocks replaced. They charged me $90 dollars per shock. When PepBoys a block down the street have them for $45 dollars per. When I asked them why were they charging me double the price for the parts then whats available at the auto parts store. They told me it was what the computer said to charge for the parts and they could not change that. So finally the rep at the... Read more

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  • Aug 27
  • Service Centers and Customer Services
  • Kearns, Utah
  • Tie Rod Repair
  • 48
Big O Tires - Tie Rod and BAD CUSTOMER SERVICE
1 of 2

Back in Febuary of 2014 I went to Big O Tires on 3600 West and 5400 South in Kearns, UT to get new tires. While I was happy at the time with there service they said I needed a new INNER Tie Rod. So, I figured that it was still from the accident I had out of Vegas where I hit a ladder on the freeway, I paid to have it fixed. About 2 weeks ago I went to have an oil change and make sure my car was... Read more

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  • Aug 22
  • Equipment
  • Tooele, Utah
  • Tires Set
  • 27

I recently (3 months) purchased a set of tires for my Jeep Commander at the Tooele location. I was very pleased with my purchase until my wife went to fill up her tire with a low air warning. She noticed the top of the valve stem was busted off, where the threads were, and she took it in to the Tooele location to have them look at it. She is pregnant and took our other kids with her to the store... Read more

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  • Aug 11
  • Service Centers and Customer Services
  • Fuel Pump Repair
  • 35

Hi my name is kyle wall I work at big o tires here in flagstaff my store is wounderful but the store down in phoenix az off of 67th and bell road i had a fuel pump started going out on me so i notify my store were I had it install and under warrnety they said just have one of the store just fixed it the owner didn't care for and charged me 95 dollors in hour so just for them to install a new fuel... Read more

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Where do I begin we have had our car here so often it almost finds it's way solo and nothing ever is done correctly or in the time they say it will take as I'm sitting here writing after waiting 6 hours was told it would take 3 hours they still are not finished don't *** this is bad specially when the work is not right we won't be back nice way to spend my Saturday Add comment

     

  • Jul 24
  • Service Centers and Customer Services
  • Car Air Conditioner
  • 35

I brought in my car for service and asked them to do a visual on my air conditiong big O suggested i have my system evacuated and recharched it has never been serviced since i owned the car so i thought why not. Two hundred dollars later i picked up my car and figured it would be ok for the reat of the summer, a month later it quit i took it back and all the freon had leaked out and now they are... Read more

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  • Jul 19
  • Service Centers and Customer Services
  • Maricopa, Arizona
  • Air Conditioner Repair
  • 25

How can you pay $600 to have your air conditioner diagnosed and fixed in May and in July you experience the same problem. Big O Tires in Maricopa said even though it's the same issue, it's a different problem and now it will cost another $741. I say Big O Tires in Maricopa Az never fixed it the right way the first time. The Big O Tire Manager is taking no accountability and even used a ridiculous... Read more

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They said they put in synthetic blend oil but when I got in the car the sticker said it was regular oil. When I called the store they tried to say it was a mistake to check "regular" on the sticker but after a minute Daniel said it was actually regular but their regular oil had synthetic in it??? I feel I was lied to. Plus I made an appointment and half an hour after they still have not taken my... Add comment

     

  • Jul 10
  • Service Centers and Customer Services
  • Leitchfield, Kentucky
  • Double Charge
  • 26

BROUGHT MY OWN OIL AND FILTER FOR OIL CHANGE-6 QUARTS. THANK GOODNESS I WAS WATCHING. THEY ONLY PUT IN 4.5 QUARTS, AND TOOK PARTS OFF THE BOTTOM TO GET TO THE FILTER WHICH COMES OFF FROM THE TOP. I HOPE THEY PUT THE PARTS BACK CORRECTLY. A DOUBLE CHARGE OF 64.00 ON THE NEW TIRES. THEY DID REFUND THE 64.00 AFTER I CAUGHT IT. HOW MANY DO NOT CATCH THE MISTAKE. PROCEED WITH CAUTION, AND WATCH THEM... Read more

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