Big O Tires Complaints and Reviews

Had an experience with Big O Tires?   Submit review ›
Big O Tires
Main address: 80112 Centennial CO
1-800-321-2446, 1-866-834-2652, , http://www.bigotires.com/Contact%20Us
  • 116+4 mobile complaints
  • $42.6K claimed losses
  • $355 average
  • Show More
Had an experience with Big O Tires?
Submit review › Submit review ›

  • Jul 19
  • Service Centers and Customer Services
  • Maricopa, Arizona
  • Air Conditioner Repair
  • 4

How can you pay $600 to have your air conditioner diagnosed and fixed in May and in July you experience the same problem. Big O Tires in Maricopa said even though it's the same issue, it's a different problem and now it will cost another $741. I say Big O Tires in Maricopa Az never fixed it the right way the first time. The Big O Tire Manager is taking no accountability and even used a ridiculous... Read more

Was this review helpful? 0 0

They said they put in synthetic blend oil but when I got in the car the sticker said it was regular oil. When I called the store they tried to say it was a mistake to check "regular" on the sticker but after a minute Daniel said it was actually regular but their regular oil had synthetic in it??? I feel I was lied to. Plus I made an appointment and half an hour after they still have not taken my...

  • Jul 10
  • Service Centers and Customer Services
  • Leitchfield, Kentucky
  • Double Charge
  • 3

BROUGHT MY OWN OIL AND FILTER FOR OIL CHANGE-6 QUARTS. THANK GOODNESS I WAS WATCHING. THEY ONLY PUT IN 4.5 QUARTS, AND TOOK PARTS OFF THE BOTTOM TO GET TO THE FILTER WHICH COMES OFF FROM THE TOP. I HOPE THEY PUT THE PARTS BACK CORRECTLY. A DOUBLE CHARGE OF 64.00 ON THE NEW TIRES. THEY DID REFUND THE 64.00 AFTER I CAUGHT IT. HOW MANY DO NOT CATCH THE MISTAKE. PROCEED WITH CAUTION, AND WATCH THEM... Read more

Was this review helpful? 0 0

  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Unreliable Service
  • 1

DO NOT TRUST THESE @**! Read more

Was this review helpful? 0 0

How many times do you have to talk to people to get damage done to your car fixed? Big-O-Tires are not for the customer, THEY are just out for themselves. Go to *** is the attitude I got all the way to Corporate in Florida.

  • Jul 08
  • Service Centers and Customer Services
  • Kennewick, Washington
  • Car Damage Repair
  • 3

I took my car in for tires on July 2, 2014. Went back the next day for a tunup. My cars headliner was torn at the back window area. The car was in the shop when I saw the damage. They said that it was not their problem because nobody had been in the backseat. I showed the damage to a management before I left. Called the Corporate office and my insurance company. REFUSED to fix damage, offered me... Read more

Was this review helpful? 0 0

  • Jul 02
  • Advertisements and Cons
  • American Fork, Utah
  • Dishonest Employees
  • 11

On the 28th of June 2014 Sales man Al Marinez "Big O Tires" showed me tires with name Aspen that would fit my car. I ask him if this was a Cooper tire and he stated that this was made by Cooper. He stated this without any hesitation that this Aspen tire was manufactured by Cooper. My intention was to buy a Cooper not another brand but he convinced me that Aspen were made by Cooper. His... Read more

Was this review helpful? 0 0

  • Jul 01
  • Service Centers and Customer Services
  • Orem, Utah
  • Unprofessional Alignment
  • 9

I got 4 new tires and an alignment late summer of '13. The alignment was not done right as was evidenced 4 months later when the front tires BOTH began to show wear on the inside of the tread. That's a camber adjustment. I got a song and dance about the toe in and loose parts. It went on and on. I replaced the parts and took it back. NOW they tell me the camber is at its adjustment limits. If... Read more

Was this review helpful? 0 0

  • Jun 29
  • Service Centers and Customer Services
  • Queen Creek, Arizona
  • Auto Repair
  • 1
  • 12

On Saturday 28 June 2014 I visited the big o tire franchise store located at: 1360 E Hunt Hwy, Queen Creek because my vehicle (99 VW Jetta) had a fluid leak of some sort which I wanted located and repaired. At approximately 4PM on Saturday I was contacted by James (store manager) and informed while conducting the repair a separate part was broken by their technician and that he had located the... Read more

Was this review helpful? 0 1

  • Jun 25
  • Service Centers and Customer Services
  • Huntington Beach, California
  • Oil Change
  • 10

They Did An Unauthorized Oil Change and Didn't Put Any Oil Back in My Chevelle!!! Corey, Eric, Joseph and Brian (their "technician") all lied and tried to say running my car on a four minute test drive to check the brake job they did - didn't hurt my engine, that had just 40,000 miles on it from BRAND NEW! The technician said he checked the condition of the cam lobes and lifters and said... Read more

Was this review helpful? 0 0
 
×
You are reading about Big O Tires.
Filing a new complaint about
×