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1.5 Based on 35 reviews
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    • Service 7
    • Attitude 3
    • Do not like them at all 3

Went to big oh tires to have noise in wheel look at when got my vehicle back was maken this bad noise tramission went out of it but mind you it was fine until they did what ever they did an they wont fix it there fault what a wheel an transmission got to do with noise in wheel Add comment

I was told i had a warranty for my tires at all locations but i went to big o in San Francisco and they said i was not in their system and would have to by 2 new tires they were not repairable. The guy was rude so i just left and went to Les shwab and they fixed them both for 14 dollars Add comment

Long list of repairs needed, all of which were fixed by another honest mechanic who replaced an injector on number four cylinder. They had my son convinced he needed a replacement engine ! Never ever go to columbia mo business loop location. Then repeatedly try to convince me i had the whole thing wrong, customer service was irritating and terrible Add comment

I bought a set of tires in 12/14. Service was horrible (with appointment took 4ish hours). When i went to leave, tire gauge light on in car, i had to inform them to fill the tires to manufacturing standards. Since then, i have had them rotated 4 times (per standards) and EVERYTIME the were filled below standard. I heard today i need 1 new tire (27000 into the 50000 warranty). They are aledging i don't fall under the warranty because the... Read more

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If u think u had a bad day yesterday, this will make u feel better .... on the way to Puppy Class, we stopped to get a drink. When we got out of the truck, we heard a loud hissing sound. Turns out, I had a good gash on the side wall of my rear passenger tire. I made it to 1st tire place(Fletchers), but they had just closed and informed me they could not turn on the air hose equipment. They did, however, put a lot of air into my tire (with... Read more

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Twice I went to them for two different things. This last one they were supposed to have balanced my tires a week ago. I went back and just left and all four tires were very out of balance. I had to stand and watch to make sure they did the job this time. Because they were so out of balance it means when I went in a couple months ago they didn't do the job then either. One thing I will say, if you catch them then they will finally do the job and... Read more

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Big O Southwest Utah and Mesquite Nevada franchises promotions are based on prices that have been jacked up before the sales promotion takes effect. You might believe you are getting a good deal but check with the reputable franchisees in Las Vegas before buying. here is an example: 265/70/17 E Las Vegas franchises quoted prices same as Utah and Mesquite franchisees on single tire $ 199 plus balance and tax. Current promotional deal is 230... Read more

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In May of 2013, I purchased a set of Goodyear Wrangler Silent Armor Pro Series LT26575R16, load range E, from Big O Tires at 4329 W. Craig Road, NLV NV 89030. Big O charged me for all warranties and associated fees. As of April of 2016, I have less than 16,000 miles on the tires. Excessive vibration lead me back to Big O on Rancho (4520 N Rancho Dr, Las Vegas, NV 89130 Phone:(702) 656-7499) since the store on Craig Rd had closed. I had... Read more

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Big O, Big No! If you don't read the whole review just remember my saying when purchasing new tires. It's easy to get good ratings when there are no issues, however when we purchased tires for my wife's Nissan van the sales person was very helpful. He sold us the best tire Big O had to offer with their best warranty (65 K miles). We spent just under $800.00 for all 4 tires. 1 year later my wife took the car into Big O as it was shaking so... Read more

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We just left Big O on Silverbell. Owner Andrew Perez refused to honor his 14.95 coupon deal and refused to rotate the tires because "tires were bad." I feel that he was simply trying to sell us tires and that he also wanted to sell us a 350.00 water pump. We won't go back and I will be filing a complaint with Better Business Bureau. Add comment

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